Services for designing, launching and managing points-based rewards programs giving customers incentives to engage with brands.
Structured loyalty rewards elevating customers to elevated status tiers like gold, platinum etc. providing exclusive personalized experiences based on purchase history.
Game mechanics layered onto loyalty programs making it entertaining for customers to earn badges, points and rewards through desired actions like social sharing, reviews etc.
Frictionless onboarding to loyalty programs via methods like NFC cards, QR codes, SMS join options etc. to promote quick sign ups.
Segmentation algorithms and predictive modeling empowering real-time, tailored offers and recommendations enhancing individual relevance.
Unified view of member profiles, activity and exclusive benefits across all touchpoints including in-store, online, mobile etc.
Quantifying customer loyalty over the lifetime relationship to model long term profitability and double down on existing high-value members.
Expanding loyalty network reach by partnering with non-competitive complementary brands to offer attractive shared rewards.
Automatically applying or recommending customized offers and savings opportunities specifically tailored based on actual customer purchase data.
Personalized virtual vouchers sent via email, SMS and apps to incentivize members to redeem offers and continue engaging with the brand.